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HOW CAN WE HELP?

We want you to be happy - If you can't find the answer of your question below - please you can call or email us.

  • +(91)-9457555444
  • info@christianchurchsupply.com
  • Order Processing

    How do I place an order?
    Ordering from ChristianChurchSupply is easy! Once you find an item you would like to purchase, simply click the "BUY NOW" button in that product's description page. You can add multiple items in Shopping Cart Using "ADD MORE PRODUCT" Items Button. You can also adjust the quantity of any product in your Enquiry Cart.

    Minimum Order Quantity (MOQ)
    There are No MOQ, you may order by one pieces as many as you required to all items.

    For customised order/inquiries
    You may please send all your inquiry related to any customized order on e-mail info@christianchurchsupply.com & christianchurchsupplyindia@gmail.com

    Where is my order?
    If you did not receive your order as per scheduled date, please contact us on e-mail info@christianchurchsupply.com or christianchurchsupplyindia@gmail.com by including your name, order number and email address. A member of our customer service team will reply with the required information, such as if it has been shipped, when it was shipped or when it will be expect to be shipped.

    Can I cancel or modify my order?
    Your order request always take under process immediately upon receipt. Therefore, it is generally not possible to cancel or modify an order once it has been processed.

    However, if incase your order has not been shipped yet, you may please send the e-mail to info@christianchurchsupply.com or christianchurchsupplyindia@gmail.com to cancel or modify, we will determine if it will be possible to halt the fulfilment, of the order. Please note that no order may be cancelled or modified once it has been shipped. In those cases, you may follow the return instructions if you decide not to keep the product after having received it.

    Pricing Errors and Cancellation of Orders
    ChristianChurchSupply reserves the right to cancel an order any time before it has been shipped.
    the following conditions applies:
    Product pricing error: Because ChristianChurchSupply offers wide range of items, a product may on occasion provide you incorrect price. If a product is purchased at a price that is lower than the correct price. we will, at our discretion, contact you for instructions prior to shipping the order or notify you of the outright cancellation of the order.

    ChristianChurchSupply reserves the right to cancel an order any time, If incase provided billing information of the credit card does not match with the information on file with the card issuing bank.

    Our All items are fully handmade. if incase of having kinds of manufacturing and production problem, we will notify you delaying of the order or outright cancellation of the order.

    Do the prices on your items change?
    Our products price may changed any time due to foreign currency fluctuation, cost of the material, workmanship etc. but price will not be change to the orders those are already accepted.

    Payment methods

    What forms of payment to you accept?
    Payment We accept following payment methods.

    PayPal
    1.PAY WITH CREDIT CARDS
    2. MAKE ELECTRONIC TRANSFERS... E-Checks (Funds taken from your bank account)
    3. USE A DEBIT CARD (Funds taken from your bank account) or
    4. USE YOUR OWN PAYPAL FUNDS ALREADY IN YOUR ACCOUNT

    CCAVENUE
    1. Pay By Credit Card [ Diners Club Card/ American Express/ JCB card/ Visa ]
    2. Pay By ATM-CUM-DEBIT CARD
    3. Pay Using Your Internet Enabled Bank Account

    Bank Transfer and Net Banking
    T/T, Wire Transfer

    Is my credit card secure?
    Yes. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for this purpose. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

    Do you charge VAT, sales tax or import duty?
    Our product cost or shipping charges does not include any VAT, sales tax or import duties or taxes. All the custom duty & taxes levied at destination would be borne by the customer, as applicable in importing country rules & regulations.

    Shipping

    How long will my order take to arrive?
    Delivery time is available on product page which is 1 - 2 weeks, for small orders. You should contact us for large quantity orders at e-mail info@christianchurchsupply.com or christianchurchsupplyindia@gmail.com

    What shipping options do you offer?
    We deliver worldwide & use following service :-
    - By Air Courier (Door to Door): Air courier service takes 3 - 7 days to deliver. We use DHL, UPS, FEDEX, TNT ARAMEX, DPD etc.
    - By Airfreight (Airport to Airport): We delivery all air ports in the world. Airfreight takes about 7 - 10 days depending on the destination. You have to collect your order from the airport.
    - By Sea/Ocean freight (Sea Port to Sea Port): We deliver all sea ports in the world. Sea freight takes 21 - 40 days depending on the destination.

    Please note: We are not be liable for any delay by the delivery service provider.

    Note: Chargeable weight is derived from Gross weight and volumetric weight calculation, whichever is higher..

    Packaging:

    - We have expert packers to provide International export standard packing, safe transportation and safe delivery to destination.
    - Combine product can be shipped with less cost effective.

    I shipped my order to the wrong address. Can you reship my package?
    A fee would be applied:
    If incase incorrect address has been provided by the customer and the package is returned as undeliverable then return fee will be charged by the carrier which should borne by the customer.
    Please note, return shipping would be double then sending shipping. So, please take care re delivery address at the time of ordering.
    Error may include but not limited to, invalid or incomplete address information, incorrect zip code, etc.

    Please note that there is no charge for address changes that are made before an order is shipped.

    Can I ship my order outside of the ordering country?
    Yes, we ship worldwide to any country. You can ask to deliver in any country other than yours.

    Do you offer Drop Shipping?
    Yes, we offer drop shipping to all countries.

    .Do you offer Cash on Delivery?
    No, we not offer cash on delivery.

    Will I be charged if I refuse my order?
    Please note 10% fee on the order value will be charged on cancelling of the order once placed because we always take the order under process immediately upon receipt.

    The customer will be responsible for any duty/VAT/import charges on refused or unclaimed shipments. Shipping costs are not refundable on refused or unclaimed shipments.

    Returns

    100% Satisfaction Returns Policy
    At ChristianChurchSupply, we want you to be completely satisfied with each and every purchase. We believe to provide high quality products and extraordinary customer service.

    How do I return an item?
    Return would be accepted, if you have received the item in defective or damage condition. Send us the photograph of the defective /damage product by emailing us on info@christianchurchsupply.com. After receiving the photographs, our team would work out and let you know the decision. The return product should be sent to us in the same original condition and packing, at the time you received it. On customize product, refund or return of the product would not be done.

    I haven't received my order. Is it lost?
    Be sure to indicate the complete and correct shipping address when you are placing your order. ChristianChurchSupply is not responsible for items that have not been received due to an incorrect address or change of address. If you have not received your order and would like to check the status, please contact our Customer Service Department at info@christianchurchsupply.com (be sure to note your order number and email address, and verify the correct mailing address). A member of our customer service team will check records to determine when your order was processed and shipped.

    What happens if my item arrives damaged or incomplete?
    if you have received the item in damaged or incomplete. Send us the photograph of the damaged or incomplete product by emailing us on info@christianchurchsupply.com. After receiving the photographs, our team would work out and let you know the decision.

    Privacy policy

    ChristianChurchSupply is committed to safeguarding your privacy online. We recognize your need for reasonable control of personally identifiable information that you share with ChristianChurchSupply.

    When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order. This will used only for the service you have sought and would not be under any circumstances passed on for any other commercial purpose. ChristianChurchSupply will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it.

    How does ChristianChurchSupply protect customer information?
    When you place orders it is through a secure server. The secure server software (SSL) encrypts all information you input including your credit card number, before it is sent to us. This makes it unreadable as it travels across the Internet. Furthermore, all of the customer data we collect is protected against unauthorized access.

    TESTIMONIALS


    • Fr. AB Sam


      Good day, Thank you very much for the elements, they are very beautiful and in a very good quality. I will place more orders in the next few days. Fr. AB Sam

      Johannesburg-1724, South Africa
    • Dn. Peter


      Thanks again Mr. Amit! I appreciate your courteousness as always and your adequate replies. God Almighty be with you and your business always. Sincerely in Christ, Dn. Peter

      U.S.A., United States
    • Dn. Peter


      Thanks again Mr. Amit! I appreciate your courteousness as always and your adequate replies. God Almighty be with you and your business always. Sincerely in Christ, Dn. Peter

      U.S.A., United States
    • Nathan Aguinaldo Asanias


      Good Afternoon! Just to inform you that the courier was able to deliver the item today. The items were beautiful as with the previous items. We are very thankful for you i helping us procure these items for our church. Please extend my thanks to the courier service who also went out of their way to deliver the items on time. We hope to work with your company again in the near future to procure more high quality items for our project. Thank you and God Bless! Nathan Aguinaldo Asanias

      Sanchez Mira-3518, Philippines
    • Rev. Dave Dela Cruz


      Thank you very much for the wonderful items! Will order again soon!

      Marikina City-1810, Philippines
    • Luis Mella


      Saludos, y he recibido el envío... hermoso el relicario .. gracias Luis Mella

      Calbuco-5570000, Chile
    • Neil Sator


      Esteemer sir, I received the item in perfect condition, despite 2 days of delay by UPS. It was beyond my expectations. Thank you for the wonderful service and the good product. God bless! Neil Sator

      Manila,, Philippines
    • Reverend Lilian Barrett


      Hello to all, I am so pleased with the goods that I ordered. They arrived today!! Your company has provided me with excellent service, The High Polished Brass Chalice and Paten (CH-1002) with Case are superb. The two glass cruets are also well made. These products were very securely packed and arrived in first class condition. I have taken the opportunity of showing them to my fellow ministers who have now gotten your details. Thank you very much. Kind regards, Reverend Lilian Barrett,

      Thames-3500, New Zealand
    • Rev. Sr. Benedicta


      Quality products. Excellent customer service. Highly recommended.

      Deerton-49822, United States
    • Rev. James Jay Malik+1


      Hello, I wanted to let you know that I received my order today, one week before it was ecspected. This is with out question the most BEAUTIFUL CRUCIFIX I have EVER SEEN. I want to THANK You and the FINE FOLKS that made this piece of true ART. I will DISPLAY it PROUDLY on my ALTAR. AGAIN THANK YOU Ps. GOD BLESS YOU and YOUR CRAFTSMEN and WOMEN

      FLORIDA-33405, United States
    • Jean Noonan


      Just a note to tell you the package arrived today and we are very pleased with it. This lamp will be hung in a new chapel in Borongon City, Eastern Samar, Philippines. We are presenting this to the Sisters of the Oikos Community who live and work there. Thank you for your good service. By the way, does this lamp require some kind of a wick to burn the liquid wax? Thank you again. Mrs. Jean Noonan

      New York -14221, United States
    • Mrs. Jean Noonan


      Just a note to tell you the package arrived today and we are very pleased with it. This lamp will be hung in a new chapel in Borongon City, Eastern Samar, Philippines. We are presenting this to the Sisters of the Oikos Community who live and work there. Thank you for your good service. By the way, does this lamp require some kind of a wick to burn the liquid wax? Thank you again. Mrs. Jean Noonan

      New York -14221, United States
    • Lucy Chew


      Thanks so much. I have received all the items in good order. I am very happy with the products. Thanks so much! I hope to order more things from you in the future.

      Singapore, Singapore
    • Sam


      Good day, Thank you very much for the elements, they are very beautiful and in a very good quality. I will place more orders in the next few days.

      South Africa, South Africa
    • Father Sylvain


      I receive today my order... Very Nice articles. Father Sylvain

      La Prairie, Quebec , Canada
    • Brother Dale, BHS


      Dear Amit, We received the 6 candlesticks today and we are extremely pleased with them. The shipment is exactly what we ordered and they are beautiful. The shipment arrived 3 days ahead of schedule which was very nice. We will definitely advise others to make use of your company. Thank you and God bless your work, Brother Dale, BHS

      New York, United States
    • Gregory


      Hello Amit, Greetings in Christ!! Thank you my order arrived this evening at last!! ;-) I was excited to see the UPS courier after a long wait all day!! ;-) My goodness the items I ordered are beautiful!! You are truly professional craftsman!! And I am very happy with the documentation that you supplied, which arrived with my parcel was "undervalued" thank you!! Thank you!! I have even more confidence now to place large quantity orders with you knowing that you will look after me for us to enjoy a long term business friendship together. I should have ordered more of the shells. I wanted to wait and see the quality of your handiwork first before I order more with my next order/s. :-) But truly am very well pleased. God bless you my new friend and thank you!! God bless you!! In Christ, Gregory

      SYDNEY, Australia
    • Fr. Nathan


      I just wanted to say that I received the Chalice and Censer last night and I am amazed at their wonderful quality. I would have easily had to have paid hundreds of dollars for the same excellently made items from any other source. The affordability in no way impacts how truly fitting these items will be for the service of divine offices. Once we raise the appropriate amount of money, I fully intend to purchase a diskos with asterisk, spear and spoon, seven-branched altar candle stick, and a holy water sprinkler from you, and God willing, if our community grows, a larger chalice. I will happily refer your services to anyone I think who would be interested, and if you would ever like to use my comments as an endorsement, please feel free to do so. I hope your business prospers. The blessings of the Lord be upon you, Fr. Nathan

      Toledo, OH., United States
    • Bavnouti


      Dear Amit, I just wanted to inform you that I recieved my order today and everything looks fabulous. Thank you so much for the good quality and fast manufacturing. Thank you and hope to do more business with you, Bavnouti

      USA, United States
    • Fr. Victor


      Hello Amit, I wanted to let you know that I received my order this afternoon and I am very very happy. I was so surprised that the package came so quickly to New York all the way from India. The package arrived in very good condition and I thank you for wrapping the chalice set with such care and attention. I am very happy with the chalice set, it looks very beautiful. I look forward to purchasing more items from you in the future. All the best . Fr. Victor U.S.A.

      New York, United States
    • VINICIUS ALVES


      Dear Amit, I received the product on the 8th of August. The product is of excellent quality. Thank you for your attention. VINICIUS ALVES. Brazil

      Brazil, Brazil
    • Philip


      Hi AMIT: The shipment has arrived today and everything is beautiful and they are all as described in your website. Thank you very much for the prompt service, fast shipping and great communication. It is a pleasure doing business with you and I will have no hesitation recommending your store. It would have been wonderful if you have the stacking ciboria that I was looking for. Thank you and God bless. Philip Canada

      Canada, Canada
    • Father Dave


      Many thanks for your kind and wonderful service. Sincerely, Father Dave

      USA, United States
    • ROBBIE


      Thank you very much for the beautiful brass thurible and incense boat that arrived via Fedex this afternoon about 1.00pm. I hope I will have the opportunity to purchase again from you in the future. I will certainly tell my friends about the beautioful products and fast friendly service that you provide. Thanks again ... ROBBIE U.S.A.

      USA, United States
    • Ron


      Do you have any new items that you will be offering any time soon? Also, just to let you know that my customers have been very pleased with the quality of your work...and so have I. Thanks, Ron U.S.A.

      USA, United States
    • Jim


      Thank you so much. I am very impressed with your speed and service. I can not wait to order additional items for my parish priest. Sincerely :-) Jim U.S.A.

      USA, United States
    • Anna Celebucki


      Dear Amit: The shipment arrived today. Once again, Many Thanks for your quick service and quality craftsmanship on the order. The chalice and paten are beyond gorgeous! I look forward to working with you in the very near future! All the best... Sincerely, Anna Celebucki, USA

      New York, United States
    • MS. NOLUVUYO GOBA


      I am very impressed with your service. I received my parcel earlier than I expected and I don't have any complaints with my parcel , I am happy. Thank you very much.

      SOUTHERNWOOD EAST LONDON, South
    • ALTAR SERVERS OF ST. ROCHE PARISH OF SANCHEZ MIRA


      Thank you so much. Our Organisation was very ry impressed by the quality of the items that we have bought, especially with the very affordable price. We have already had two transactions and we're looking forward to another in the near future. We hope for the best for your company. Keep up the great work! Thank you and God Bless! -Altar Servers of St. Roche Parish of Sanchez Mira

      SANCHEZ MIRA CAGAYAN, Philippines
    • MR. CHARLES V


      Received it and am very pleased with the chalice set, the shipping as well as the customer service given. Will definitely recommend this to the other parishes and priests I know

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